A possible new client emailed today at 12:30 asking about an afternoon appointment. He did not give any option other than email to answer (red flag 1). I replied within 10 minutes that I had an opening between 1:30 and 3. He replied at 1:45 that he wanted to come in for an hour massage "right now". I asked him to call to confirm. No reply.
A former client (I fired him) with a habit of emailing to make appointments and canceling at the last minute, emails and doesn't reply for a day. So after 3 days worth of email tag, I asked him to call to speed the process. His reply was "I don't call. " That got him fired.
I appreciate that people have busy lives. That does not give anyone the right to disrespect another's time. This is especially true if the other is running a business.
Do not forget there is a person on the other end of that transmission.
I provide a service. I create a healing space. I take pride in my work. I will treat you with respect and ask for the same in return.